The device will go back to factory settings, hence not broadcast its set WiFi name, and devices will be automatically connected to the wireless network without entering the network password. Hence any Wi-Fi user can connect to your Wi-Fi 

If you do this, this will require you, as the customer to pay a fee of Ksh. 1000. This fee is to facilitate our field team to come to your premise and reset the router for you.

If you therefore wish to restart your router/connection, switch it off and on from the normal power sockets