FAQ: Managing Slow Speeds

FAQs on how to manage your slow speeds

Why does my internet speed vary?
The number of devices connected. The more devices you connect, the poorer your internet connection will be on each device.  If you are connecting/strea...
Tue, 23 Apr, 2024 at 4:40 PM
Does it make any difference to my speeds if I connect more devices?
Yes. If one device is connected, it will receive speeds of up to 5Mbps for both downloads and uploads.  If you use your connection in other devices, the sp...
Tue, 23 Apr, 2024 at 4:41 PM
My internet is super slow, how can I get it to be faster?
Restart your device (computer/phone) Close unnecessary apps and programs Disconnect other devices Download one file at at a time Update driver...
Tue, 23 Apr, 2024 at 4:44 PM
My internet keeps buffering, what do I do to get it working smoothly again?
Ensure all your cables for your router connection are firmly connected Manage the number of connected devices and/or what each device is accessing. Thi...
Tue, 23 Apr, 2024 at 4:44 PM